Privacy Policy
This policy explains what information we collect, how we use it, how long we keep it, and the choices available to you when using ClayCraft Academy.
Scope
This Privacy Policy applies to this website and our course-related experiences where this policy is linked. It does not cover third-party websites or services that may be linked from our pages. If you follow a link to another site, their privacy practices will govern your use.
If you do not agree with this policy, please discontinue use of the website. You can also adjust cookie preferences at any time using your browser controls.
Data We Collect
We collect information in a few different ways: information you provide, information generated as you use the website, and information that may be inferred to improve accessibility, safety, and user experience.
Information you provide
- Contact details you submit via forms (such as name, email, phone number).
- Messages and support requests, including attachments you choose to send.
- Course interest and preferences you share (e.g., class topics, schedule interests).
Information collected automatically
- Device and browser data such as browser type, OS, language, approximate region, and basic diagnostics.
- Usage data like pages viewed, time spent, referral source, and interactions (e.g., clicks).
- Cookie and similar identifiers used to remember preferences and support essential functionality.
Sensitive data
We do not intentionally request sensitive personal data (for example, government IDs or financial account data). Please avoid submitting such information through website forms.
How We Use Data
We use information to operate the website, deliver requested services, and maintain a safe, reliable experience:
- Provide and improve course content, learning experiences, and features.
- Communicate confirmations, updates, policy notices, and support responses.
- Personalize content and remember preferences (such as theme choice).
- Secure and protect the website, detect abuse, and prevent fraud.
- Maintain analytics for performance and troubleshooting (in aggregated form where possible).
Legal Bases (where applicable)
Depending on your location, our processing may rely on one or more of the following bases:
- Consent (e.g., optional cookies where required by law).
- Contract (e.g., responding to course inquiries and delivering requested services).
- Legitimate interests (e.g., ensuring website security and improving user experience).
- Legal obligations (e.g., compliance requests, record-keeping when required).
Sharing & Processors
We may share information with service providers who help us operate the website and deliver services (for example, hosting, email delivery, or customer support tools). These providers are permitted to process personal data only to perform services on our behalf and under appropriate safeguards.
We may also disclose information if we believe it is reasonably necessary to comply with law, enforce our terms, protect our users, or respond to valid legal process.
Cookies
Cookies are small text files stored on your device. We use essential cookies to support core functionality, such as session continuity and preference storage (for example, your theme selection). You can control cookies through your browser settings.
If a cookie preference tool is presented on this site, it will include an option to accept, reject, or adjust preferences and a close action.
Your saved theme preference is stored locally in your browser via localStorage to provide a consistent experience.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this policy, including to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
Retention periods vary based on the type of data and the reason we process it. When data is no longer required, we take reasonable steps to delete or de-identify it.
Security
We use administrative, technical, and organizational safeguards designed to protect information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
- Access controls and least-privilege principles for internal tools
- Monitoring and rate-limiting measures intended to reduce abuse
- Secure configuration practices and routine updates
No method of transmission or storage is 100% secure. We encourage you to use strong passwords and avoid sharing sensitive information via forms.
Children’s Privacy
Our services are not directed to children under the age where parental consent is required under applicable law. If you believe a child has provided us personal data without appropriate consent, contact us and we will take appropriate steps to remove that information.
Your Rights
Depending on your jurisdiction, you may have rights related to your personal data, including:
- Access to the personal data we hold about you
- Correction of inaccurate or incomplete information
- Deletion of your personal data in certain circumstances
- Objection to or restriction of certain processing
- Portability of your data (where applicable)
To help protect your privacy, we may need to verify your identity before fulfilling a request.
Contact
For privacy inquiries or requests, contact us at [email protected] or call +800 555 0130.
Changes to this Policy
We may update this policy from time to time. If we make changes, we will update the effective date at the top of this page. Your continued use of the website after changes become effective means you acknowledge the revised policy.
We collect information you submit and basic technical data to operate, secure, and improve ClayCraft Academy. You can contact us to request access, correction, or deletion of personal data.